Join Our Growing Team at Adion Financial Group!

Are you passionate about helping people protect what matters most? At AFG, we’re on a mission to provide individuals and business owners with trusted guidance and innovative insurance solutions. We're looking for a Client Advisor who loves connecting with people, thrives in a team environment, and wants to grow with a company that truly puts its employees first. If that sounds like you, we’d love to meet you!

What You’ll Do:

• Be the go-to resource for client communications, providing timely, helpful service by phone, email, or chat.
  
• Process and track claims while keeping clients informed every step of the way.
  
• Support Client Account Managers with file maintenance using our CRM and cloud storage systems.
  
• Issue certificates, endorsements, and assist with billing needs.
  
• Build strong relationships with clients and carriers, earning trust and loyalty.
  
• Encourage referrals and 5-star reviews by delivering memorable experiences.
  
• Cross-sell products that meet client needs and enhance their protection.
  
• Help with mail, phones, and special projects as assigned.
  
• Take part in training and development opportunities that grow your skills.

What We’re Looking For:

• 2+ years of customer service experience (insurance quoting/servicing in the U.S. is highly preferred).
  
• Excellent English communication skills (C1 or above) and strong attention to detail.
  
• Tech-savvy and comfortable navigating systems, databases, and digital tools.
  
• A proactive, friendly attitude with a genuine desire to help people.
  
• Bachelor's degree preferred.
  
• A reliable internet connection (Fiber Optic, 50mbps or higher).

Why You’ll Love Working With Us:

• Completely Remote – Work from the comfort of your home with all the tools you need.
  
• Market-Competitive Salary – Your experience and performance are rewarded.
  
• Performance Bonuses – Your impact matters, and we show appreciation for it.
  
• Paid Time Off – Take the time you need to recharge.
  
• Company-Provided Equipment – We’ll set you up for success.
  
• People-First Culture – We believe happy employees create happy clients.
  
• Team-Oriented Environment – You’ll never feel like you’re working alone.

If you’re ready to join a people-first company that’s redefining what it means to work in insurance, we’d love to hear from you! Apply now and let’s grow together.

Job Type: Full-Time | Remote
Skills: Excellent Communication Skills, Detail Oriented, Tech Savvy